Our Story
How a forgotten warranty receipt turned into a mission to protect every purchase you'll ever make.
It Started with a Broken AC
In the summer of 2024, our founder's office air conditioning unit failed. It was less than two years old, well within the warranty period. But when he went to file a claim, the receipt was gone. The supplier email was buried in an old thread. The result: SAR 4,500 out of pocket for a repair that should have been free.
That was not the first time. A laptop with a dead screen had a warranty that expired two weeks before anyone noticed. A water heater failed while the installer warranty was still valid, but nobody could find the paperwork.
“I realized I was not alone. Every person, every business, every facility manager I talked to had the same problem. Warranties exist to protect us, but we had built no system to manage them.”
The Mission
Warrantee was founded with a simple mission: no one should lose money because they forgot about a warranty. We built a platform that does for warranties what your bank does for your money: keeps track of everything in one place, reminds you when action is needed, and gives you the tools to act.
Our Values
Transparency
Warranty terms should be clear, accessible, and easy to understand. We make the fine print visible.
Trust
Trust the Terms is not just a tagline. Every feature we build creates accountability between buyers and sellers.
Bilingual by Default
Arabic and English are equal first-class citizens in every feature and every screen.
Simplicity
Warranty management should not require training. If it is not obvious, we keep improving it.
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