Frequently Asked Questions

Warrantee.io is a bilingual warranty management platform for businesses and sellers in Saudi Arabia and the GCC. It helps teams track, extend, verify, and manage warranty claims digitally.

Warrantee.io offers a Free plan with no credit card required, a Professional launch offer at SAR 149/month, and Enterprise plans with custom pricing. Warranty-extension transaction fees are separate.

Yes! Warrantee is fully bilingual, supporting both English and Arabic with complete RTL (right-to-left) layout support.

After signing up and logging into your dashboard, click 'Add Warranty' and fill in the product details, supplier information, start date, and duration. You can also forward warranty emails to your Warrantee inbox for automatic extraction.

Yes. Warrantee supports email ingestion — forward warranty confirmations to your dedicated inbox address, and our system will automatically extract warranty details using AI.

Navigate to the warranty in your dashboard, click 'File Claim', describe the issue, and attach any supporting photos or documents. The claim will be tracked through resolution.

Absolutely. Warrantee uses Supabase with Row Level Security (RLS), ensuring your data is isolated and protected. All connections are encrypted with TLS, and we enforce strict security headers.

Yes. On the Professional and Enterprise plans, you can invite team members as sellers or administrators to collaborate on warranty management.

Warrantee sends automated notifications before warranties expire, giving you time to file claims or request extensions.

Visit our Contact page or email us at [email protected]. Enterprise customers have access to priority support.