Frequently Asked Questions

Warrantee is a bilingual warranty management platform designed for the Saudi construction sector. It helps contractors, suppliers, and project owners track, manage, and enforce warranty obligations digitally.

Warrantee offers a Free plan for individuals, a Professional plan at $1/month for businesses, and an Enterprise plan with custom pricing. Visit our pricing page for full details.

Yes! Warrantee is fully bilingual, supporting both English and Arabic with complete RTL (right-to-left) layout support.

After signing up and logging into your dashboard, click 'Add Warranty' and fill in the product details, supplier information, start date, and duration. You can also forward warranty emails to your Warrantee inbox for automatic extraction.

Yes. Warrantee supports email ingestion — forward warranty confirmations to your dedicated inbox address, and our system will automatically extract warranty details using AI.

Navigate to the warranty in your dashboard, click 'File Claim', describe the issue, and attach any supporting photos or documents. The claim will be tracked through resolution.

Absolutely. Warrantee uses Supabase with Row Level Security (RLS), ensuring your data is isolated and protected. All connections are encrypted with TLS, and we enforce strict security headers.

Yes. On the Professional and Enterprise plans, you can invite team members as sellers or administrators to collaborate on warranty management.

Warrantee sends automated notifications before warranties expire, giving you time to file claims or request extensions.

Visit our Contact page or email us at support@warrantee.io. Enterprise customers have access to priority support.